What it is
A secure, one-to-one video consultation with a specialist, the same quality of advice as an in-person OPD visit, from the comfort of your home.
Telehealth
Video consultation, from anywhere
Talk to a Pristine Hospital specialist face-to-face over secure video. Choose an available time below; staff will review it and share your private consultation link.
Book a video consultation
Verify your phone and choose an available time. Staff will review the appointment.
- 1.Verify phone
- 2.Visit details
- 3.Confirmation
Checking phone verification…
How to prepare
Find a quiet, well-lit space. Keep your reports, prescriptions and a list of questions handy. Test your camera and microphone before the call.
What to expect
Your doctor will join at the confirmed time, review your concerns, and explain the next steps during the call.
Cancellation
Contact the appointments desk by phone or WhatsApp if you need to reschedule or cancel.
Tech Requirements
A few things to check
Stable internet
A broadband or 4G connection of at least 1.5 Mbps.
Working mic & camera
Use a device with a functional microphone and webcam.
Modern browser
Latest Chrome, Edge, Safari or Firefox, with no app install needed.
For medical emergencies, do not use video consultation. Call our emergency line or visit the nearest emergency department.