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Pristine Hospital
Emergency care

What to do in a medical emergency

Call for urgent help, give a clear location and follow the dispatcher’s instructions.

Call now for severe symptoms

Call 112 or the hospital emergency desk for loss of consciousness, severe breathing difficulty, chest pain, heavy bleeding, a major injury or sudden stroke symptoms.

While help is coming

  • Make sure the scene is safe for you and the patient.
  • Give the exact location, callback number and a short description of what happened.
  • Follow the emergency dispatcher’s instructions.
  • Do not move someone with a possible serious neck, back or limb injury unless there is immediate danger.
Still unsure?

Ask the desk before you travel

Arrangements can change at short notice for clinical or safety reasons. A call confirms what applies on the day you are coming in.